Website support and ongoing maintenance
Website support covers ongoing work and planned changes on an existing site. Siteman reviews its technical condition, helps prioritize tasks and works within the selected maintenance scope. Checks, updates and enquiry handling are shaped around the project.
Discuss your project ↗What is included
Review the website, hosting and key integrations
Check important forms and user journeys
Assess suitable updates and component dependencies
Review backup status and restoration needs
Carry out selected minor content and technical changes
Investigate faults and identify the next actions
Summarize completed work and open tasks
How we work
Define the objective and audience
We discuss the product, business task, audience and existing materials.
Plan the idea and channels
We agree the message, creative approach, suitable formats and scope of work.
Create the materials
We prepare copy, design, photography, video or a digital solution within the selected service, then check it before use.
Deliver and review
We coordinate the agreed placement or implementation and discuss next steps using the available evidence.
What we need to start
A description of the task, your existing website if any, and available materials. Access is shared through an agreed secure channel. Public forms do not request passwords or API keys.
Support follows how the website is used
A frequently updated catalog, an information website and an order-handling system have different needs. We identify the functions that matter to the business and focus checks and tasks on those priorities. Response arrangements and the work covered belong in the support plan.
Useful information for starting support
- Website address and the platform in use
- Important functions and connected services
- Information about backups and maintenance history
- Recurring issues and planned changes
- The person coordinating requests and reviewing completed work
Frequently asked questions
Does maintenance include major new features?
Support focuses on ongoing work for the existing website. A new section, significant integration or redesign may need a separate project. We establish whether a task belongs to the support plan before starting it.
What would you like to make?
A short description and a way to reach you are enough to start.
info@siteman.az ↗+994 70 270 58 00