Website repair and fault diagnosis
A form will not send, a cart stops working or a page displays an error? Website repair starts with the cause of a specific failure. Siteman reproduces the issue, prepares an appropriate fix and checks the affected user journey.
Discuss your project ↗What is included
Reproduce the fault and record when it occurs
Inspect logs, code and responses from connected services
Identify the cause of the failing form, cart or other feature
Correct the compatibility, connection or layout issue
Check the changed journey and related actions
Explain the repair and any recommended follow-up work
How we work
Define the objective and audience
We discuss the product, business task, audience and existing materials.
Plan the idea and channels
We agree the message, creative approach, suitable formats and scope of work.
Create the materials
We prepare copy, design, photography, video or a digital solution within the selected service, then check it before use.
Deliver and review
We coordinate the agreed placement or implementation and discuss next steps using the available evidence.
What we need to start
A description of the task, your existing website if any, and available materials. Access is shared through an agreed secure channel. Public forms do not request passwords or API keys.
Begin with a reproducible issue
Similar symptoms can come from different causes, such as a service response, a software update or a browser error. Knowing the steps that trigger the issue focuses the investigation. We look at the user journey as well as the error message.
What to include in the first enquiry
- The website and affected page address
- Steps that trigger the problem and the message shown
- When the issue first appeared
- Known changes or updates before the failure
- The device and browser where it occurs
Frequently asked questions
Does one broken form mean we need a new website?
Not necessarily. We check the form, its submission process and the connected services first. If the problem can be repaired within that feature, the work can stay focused on it. Diagnosis establishes whether wider changes are needed.
What would you like to make?
A short description and a way to reach you are enough to start.
info@siteman.az ↗+994 70 270 58 00